Army Community Service (ACS)

Army Community Service is a primary resource agency that delivers services tailored to the needs of the extended U.S. Army Garrison Wiesbaden community. Our goal is to maintain community readiness and resiliency through our wide range of proactive educational opportunities, as well as individualized counseling and coaching services. 

Hainerberg Mississippi Strasse 22 BLDG 7790 Wiesbaden 65189 Germany +49 (0)611-143-548-9201
Military DSN (314)548-9201
Monday
8:00am-5:00pm
Tuesday
8:00am-5:00pm
Wednesday
8:00am-5:00pm
Thursday
1:00pm-5:00pm
Friday
8:00am-5:00pm
Saturday
Closed
Sunday
Closed
Training Holidays
Open-Regular Hours
Federal Holidays
Closed

Commercial Sponsorship and Advertising

Wiesbaden Family and MWR offers businesses and organizations an amazing opportunity to engage the installation community via commercial sponsorship and advertising. The Advertising and Sponsorship Manager can help you develop an outreach plan tailored to meet your needs.

The Commercial Sponsorship and Advertising Manager is away from the office periodically meeting with clients. Emailing or calling to set up an appointment is the most effective way to meet with the CSA Manager.
Clay North BLDG 3340 Wiesbaden 65025 Germany
Programs using this location:

Financial Readiness Program

CONSUMER INFORMATION: ACS maintains an extensive selection of financial education materials as well as pamphlets, booklets, and information fact sheets on a variety of consumer issues.

• PERSONAL FINANCIAL MANAGEMENT: Accredited Financial Counselors provide one-on-one counseling and education. Please see the attached list of regularly scheduled classes or request a class for your unit or organization on any financial topic of your interest, including personal financial management, saving and investments, credit and debt management, retirement and the Thrift Savings Plan.

• Are you financially fit? Take charge of your money by taking inventory of your situation with a CASH FLOW statement.

• Useful sites:

• TEACHING CHILDREN ABOUT MONEY: Click here to download a CASH FLOW worksheet for teenagers, designed to help them develop their budgeting skills and start planning for college expenses. 

It is important to share our financial values with your children early on. Download this booklet for fun activities and articles for "Teaching Children About Money."

• ARMY EMERGENCY RELIEF (AER): AER is a non-profit private organization established to provide emergency financial assistance to active duty and retired Soldiers by providing interest-free loans or grants. Financially distressed spouses and orphans of deceased military personnel may also apply for emergency assistance. Dependent spouses and children of active, retired, or deceased personnel may apply for educational scholarships disbursed through AER. The USAG Wiesbaden AER office also serves as a liaison with Navy/Marine Corps Relief, Air Force Aid Society, and Coast Guard Mutual Assistance.

Hainerberg Mississippi Strasse 22 BLDG 7790 Wiesbaden 65189 Germany +49 (0)611-143-548-9201
Military DSN (314)548-9201
Monday
8:00am-5:00pm
Tuesday
8:00am-5:00pm
Wednesday
8:00am-5:00pm
Thursday
1:00pm-5:00pm
Friday
8:00am-5:00pm
Saturday
Closed
Sunday
Closed
Training Holidays
Closed
Federal Holidays
Closed
Programs using this location:

Unit Funds

Hainerberg Housing Mississippi Strasse, second floor, Room 38 BLDG 7790 Wiesbaden 65189 Germany +49 (0)611-143-548-9105
Military DSN (314)548-9105
Monday
7:00am-4:00pm
Tuesday
7:00am-4:00pm
Wednesday
7:00am-4:00pm
Thursday
7:00am-4:00pm
Friday
7:00am-4:00pm
Saturday
Closed
Sunday
Closed
Federal Holidays
Closed
Training Holidays
Closed
Programs using this location:

Utility Tax Avoidance Program (UTAP)

The finance ministries of the NATO Forces established the Utility Tax Avoidance Program (UTAP) to allow authorized customers tax-free utilities with participating utility companies. The UTAP program is designed for service members assigned to Europe, or U.S. civilians working for the U.S. Forces and some contractors, provided they are under the Tessa Agreement. DoD mandates the use of UTAP in an effort to secure effective tax relief from foreign taxes on residential consumption of electricity, gas and water in Germany. To be eligible for UTAP individuals must receive their utilities from a provider that has a contractual agreement with the Tax Relief Office (TRO). Some utilities could fall under additional cost "Nebenkosten", paid directly to the landlord, these costs are not covered by UTAP. For people who own their residence, all utility costs are covered by UTAP. Providing your banking information is a requirement to enter the UTAP program. 

CLICK HERE to make an appointment online. 

Clay Kaserne Flugplatz Erbenheim BLDG 1052, Room 101 Wiesbaden 65205 Germany +49 (0)611-143-548-9107
Military DSN (314)548-9107
Monday
8:30am-4:00pm
Tuesday
8:30am-4:00pm
Wednesday
8:30am-4:00pm
Thursday
12:00pm-6:00pm
Friday
8:30am-4:00pm
Saturday
Closed
Sunday
Closed
Federal Holidays
Closed
Programs using this location:

Value Added Tax (VAT)

To make an appointment for VAT or UTAP assistance, call civ (0611) 143-548-9107 or CLICK HERE to make an appointment online. 

Clay Kaserne Flugplatz Erbenheim BLDG 1052, Room 101 Wiesbaden 65205 Germany +49 (0)611-143-548-9107
Military DSN (314)548-9107
Monday
8:30am-4:00pm
Tuesday
8:30am-4:00pm
Wednesday
8:30am-4:00pm
Thursday
12:00pm-6:00pm
Friday
8:30am-4:00pm
Saturday
Closed
Sunday
Closed
Federal Holidays
Closed
Dec. 24-26, 2025
Closed
Programs using this location: