Library Request Pickup Service

Library Request Pickup Service

Wiesbaden Library - Clay Kaserne Bldg. 1029 Wiesbaden 65205 Google Map

The Wiesbaden Library will offer an online materials request pickup service only starting Monday, May 11, 2020.

Here is how it works:
  1. Complete the request form and submit the form or email it to usarmy.wiesbaden.library@mail.mil. You will receive an email when the items are available for pickup. 
  2. Once you have received an email confirming your items are available for pickup, you may come to the Library. 
Please note the following:
  • Patrons must wear a face covering, and wash hands prior to entering the Library lobby.
  • Patrons must observe social distancing while waiting in line.
  • Patrons will ring the bell for service and present an ID card for viewing by the Library staff member.
  • Library staff will retrieve your pre-bagged and pre-checked out items and place them on the table for you to pick up.
  • Patrons are asked to leave the Library building immediately after retrieving their items.
  • Items returned to the Library will be accepted in the Drop Boxes only, do not bring returns into the Library.
  • Patrons without accounts for physical items can request an appointment by emailing usarmy.wiesbaden.library@mail.mil.  Virtual only accounts continue to be available through email.
  • Library Staff are unable to provide additional services (clearing, account updates, etc.) during pick up times.  If you need assistance, send an email to usarmy.wiesbaden.library@mail.mil
  • Requests will be processed Sunday through Thursday, and pickups will be Sunday through Thursdays from noon to 5 p.m. only (closed on U.S. and German holidays). If demand requires, we may need to arrange a specific pick-up date/time with you.
  • Please send all questions, comments or concerns via email to usarmy.wiesbaden.library@mail.mil

Cost

Free

Registration Info

To request materials, please fill out and submit the Request Pickup Service Form.

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